Operational Services

Billing & CRM Platform

A complete subscriber billing and customer relationship management platform tailored for MVNO operations.

What We Deliver

A purpose-built billing and CRM engine that handles the financial and subscriber management complexity of running a mobile service.

Instant usage rating and balance management for voice, data, and messaging services with sub-second processing.

Flexible billing models supporting prepaid top-ups, postpaid invoicing, and hybrid plans from a single platform.

Automated invoice creation, distribution, and payment collection with support for multiple payment methods.

Manage every stage of the subscriber journey from activation through suspension, reactivation, and churn.

A unified view of each subscriber including usage history, billing records, interactions, and service status.

Pre-built integrations with leading payment gateways, banks, and mobile money providers across Africa.

From configuration to go-live, we make sure your billing platform is accurate, integrated, and ready to scale.

We gather your product catalogue, pricing rules, and business requirements to configure the platform to your specifications.

Integration with host network elements for real-time charging, and connection to your chosen payment systems.

Rigorous user acceptance testing and billing accuracy checks to ensure every charge and payment is correct.

Launch with confidence, backed by continuous monitoring, reporting, and platform optimisation.

Let us configure, integrate, and manage it for you.