MVNE

White Glove MVNO Enablement

Your MVNO,powered by

From consulting and CVP design to managing daily operations, CVM and value-added services. We provide the full white glove service so your brand can own the mobile experience.

A proud member of Digital Solutions Group. Enabling branded mobile services since 2013.

Everything your MVNO needs, under one roof

Most enablers hand you a platform. We deliver a complete, managed service that covers every stage of the MVNO lifecycle.

Consult & Design

Business modelling, strategy development, CVP design, and wholesale agreement negotiations. We build the foundation before a single line of code.

Build & Launch

Platform integration, systems architecture, marketing proposition design, and go-to-market execution. From SIM to storefront.

Operate & Grow

Turnkey MVNO operations, omnichannel customer care, revenue assurance, CVM, and value-added services. We run it so you can focus on your brand.

The white glove journey

We walk beside your brand through every step, from first conversation to a fully operational MVNO.

Step 1

Strategy & Business Case

Validate the opportunity and build a robust financial model.

Step 2

CVP Design & Negotiation

Design the customer value proposition and secure wholesale terms.

Step 3

Platform & Integration

Deploy and integrate billing, CRM, and connectivity.

Step 4

Launch & Go-to-Market

Bring the product to market with the right positioning.

Step 5

Operations & Growth

CVM, VAS, customer care, and continuous optimisation.

Other enablers stop at step 3. We deliver all five.

End-to-end MVNO enablement

Operational Services

  • Turnkey MVNO Operations
  • Billing & CRM Platform
  • Revenue Assurance & Fraud Management
  • Omnichannel Customer Care
  • Logistics & Procurement
  • Customer Value Management

Consulting Services

  • Business Modelling & Strategy
  • Wholesale Agreement Negotiation
  • CVP & Marketing Design
  • Customer Journey Design
  • Systems Architecture & Integration
  • Business Simulation & Testing

Get the MVNO Starter Guide

Our most popular download. Learn how to plan, launch, and operate a successful MVNO.

Why your brand needs its own mobile service

Own the Customer Relationship

Don't let competitors own the most important window into your customer.

Drive Revenue Growth

Non-traditional revenue streams through mobile service ownership.

Deepen Customer Engagement

Mobile services reduce churn and extend customer lifetime value.

Lower Cost to Serve

Omnichannel self-care reduces overhead while improving service.

Unlock Behavioural Insights

Understand your customers' behaviour, wants, and needs at a deeper level.

Africa is Mobile-First

Your customers will encounter your brand on mobile before any other channel.

Built on 25+ years of customer experience

MVNE is a proud member of Digital Solutions Group (DSG), founded in 1998. We bring decades of customer experience expertise to the mobile enablement space, combining deep telecom knowledge with proven CX delivery at scale.

25+
Years of CX Excellence
2013
MVNE Established
Africa
Mobile-First Focus

Ready to launch your branded mobile service?

Let's talk about how MVNE can deliver the white glove MVNO experience for your brand.